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Our latest article:

In this paper, we set out the view that the Challenger Banks will in fact make little impact on the retail banking sector and certainly not disrupt it. However a number of strategies being deployed by non-bank competitors are proving more disruptive and should be considered by the so-called Challengers.

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Demographic trends mean the UK mass-affluent wealth management market is shifting rapidly from the accumulation of assets to their deployment in generating retirement income. This trend is being viewed as a great opportunity for the financial sector in general, but in this article we set out the view that these new conditions will prove to be beyond the means of the traditional business models prevalent in the life, pensions and investment markets.

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In this article we discuss how customer research can be best used to support the process of innovation in financial services, and the development of compelling customer propositions. The challenge is to ensure research is both truely relevant to the task in hand and adapted effectively to the innovation process.

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Here we identify the three main types of reason that innovation projects fail and discuss the ways in which these can be overcome

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In this paper we consider the effects of auto enrolment on the corporate pensions market and suggest that this market will not be an easy one for pension suppliers to tackle.

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A look at the nature of trust within the private client relationship, how trust is lost and how it may be rebuilt in practice.

This article can also be accessed at www.wealthbriefing.com

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